- According to Dhirtek Business Research, “Global field service management market by component (solution, services), solution (customer management, inventory management, reporting and analytics, schedule, dispatch and route optimization, service contract management, work order management), deployment model (on-premises and cloud-based), enterprise size (small & medium enterprises and large enterprises), industry (construction and real estate, energy and utilities, energy and utilities, IT and ITeS, manufacturing, oil and gas, telecom, transportation and logistics, transportation and real estate, others)” generated revenue of US$ 2.8 billion in 2020 and is expected to reach US$ 4.5 billion by 2025 with a CAGR of 10.1% in the forecast period.
- Based on the region, the field service management market segmented into North America, Europe, Asia Pacific, Middle East & Africa, and Latin America. North America holds a dominant position in the market in 2020 and expected to remain dominant over the forecast period. Moreover, Asia Pacific expected to grow with the highest CAGR in the forecast period. China, India, and Japan are some of the market-driven countries in this region.
- Based on solution, the segment of work order management is projected to expand at the fastest CAGR in the forecast period.
- Based on the size of the enterprise, the segment of small and medium-sized enterprises is projected to expand at the fastest CAGR in the forecast period. Also, the large enterprise segment holds a dominant market position in 2020 and expected to remain dominant throughout the forecast period.
- Based on the deployment model, the cloud-based deployment model expected to grow with the highest CAGR during the forecast period. Moreover, the on-premises deployment model holds the dominating position of the market in 2020 and expected to retain its dominance throughout the forecast period.
- The research report provides a detailed analysis of the global market dynamics in field service management. Considering 2019 as the base year, the study presents estimated market data for the 2020 to 2025 forecast period.
- The report includes the field service management market for various industries across different geographic regions (North America, Europe, Asia Pacific, Middle East & Africa, and Latin America). It also focuses on key developments and threats impacting the market and the vendor landscape.
- The study contains a chapter explaining the impact of COVID 19 on the global market for field service management. The study further discusses the key factors, the business environment, and emerging developments in the field service management market. The study ends with an overview of the field service management providers and provides comprehensive profiles of the key players in the global field service management market.
Scope of the report:
Segmentation
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Description
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By Component
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- Solution
- Customer Management
- Inventory Management
- Reporting and Analytics
- Schedule, Dispatch and Route Optimization
- Service Contract Management
- Work Order Management
- Services
- Professional Services
- Managed Services
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By Deployment Model
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By Enterprise Size
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- Small & Medium Enterprise
- Large Enterprises
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By Industry
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- Construction and Real Estate
- Energy and Utilities
- Healthcare and Life Sciences
- IT and ITeS
- Manufacturing
- Oil and Gas
- Telecom
- Transportation and Logistics
- Transportation and Real Estate
- Others (BFSI and Retail)
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By Region
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- North America
- Europe
- Germany
- U.K.
- France
- Italy
- Spain
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Rest of Latin America
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Field Service Management Market Players:
- Some of the major players of field service management market are Accruent, Comarch SA., GEOCONCEPT SAS, Infor, Jobber, Kickserv, Mhelpdesk, Inc, Microsoft Corporation, Salesforce.Com, Inc., SAP, Servicemax, Inc., Servicepower, Inc., Servicetitan, Inc., Trimble Inc., Zinier Inc. The study also focuses on different business or inorganic market growth strategies through technology advancement, business expansion, alliances and mergers and acquisitions to create disruptive technologies and consumer networks.
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